Jolt Construction Rentals LLC d/b/a Jolt Rents
Privacy Policy
Version 1.2 · Effective
Last updated . Questions: reserve@joltrents.com, 970-279-1015.
This Privacy Policy describes how Jolt Construction Rentals LLC, doing business as Jolt Rents and JOLT ("JOLT," "we," "us"), 60 Spring Creek Rd, Gypsum, Colorado 81637, collects, uses, shares, and protects information when you use joltrents.com, our text-message and chat services, our customer portal, and our equipment and services (together, the "Services"). By using the Services you agree to this Policy.
1. INFORMATION WE COLLECT
Information you give us. Name, company, phone number, email, billing and job-site addresses, ZIP code, product interests, delivery dates, logo files, messages you send us by form, text, chat, phone, or email, certificates of insurance, tax exemption certificates, and any other information you choose to provide.
Payment information. Payments are processed by Stripe. We receive limited information such as the last four digits and expiration of your card, or bank name for ACH, and transaction history. We do not store full card numbers.
Information collected automatically. IP address, device and browser type, pages viewed, referring URLs, UTM parameters, approximate location from IP, session duration, clicks and form interactions, and similar data, collected through cookies, pixels, server logs, and analytics tools.
Call and text data. Phone numbers, call timestamps and duration, text message content, and, where permitted and noticed, call recordings.
Equipment, camera, and telematics data. Certain equipment and JOLT Upgrades include GPS or location devices, usage sensors, and — for the WATCH upgrade — solar-powered cameras that record video, still images, and in some models audio at the job site, along with motion events, timestamps, and device status. Satellite and cellular connectivity upgrades generate device, signal, and data-usage records. Camera footage may capture individuals at or near your site; you are responsible for providing any notices and obtaining any consents required by law for recording at your site.
Information from third parties. Credit and business verification data, public records, CRM enrichment (e.g., company size and role), and information from social networks or directories you interact with.
2. HOW WE USE INFORMATION
- To provide, deliver, install, service, bill, and retrieve equipment and Upgrades
- To respond to inquiries, send quotes and price sheets, and confirm reservations
- To process payments, manage subscriptions, prevent fraud, and collect amounts due
- To verify identity, creditworthiness, insurance, and tax status
- To locate, monitor, protect, and recover our equipment, and to respond to incidents at a site
- To operate, secure, analyze, and improve the Services, including A/B testing and analytics
- To send service messages (delivery windows, invoices, pickup confirmations) by email, text, and phone
- To send marketing communications where permitted, which you may opt out of at any time
- To comply with law, enforce our Terms and Rental Agreement Terms, and protect our rights and safety
- For any purpose disclosed at the time of collection or with your consent
3. HOW WE SHARE INFORMATION
We do not sell personal information. We share information with:
- Service providers who act on our behalf: Stripe (payments), Google (Workspace, Analytics, Maps, Search Console), Twilio or similar (calls and texts), Replit and hosting/CDN providers, Cloudflare (security), Sentry (error monitoring), camera and cloud-video providers, Starlink and cellular carriers for connectivity upgrades, credit and verification services, delivery carriers, and professional advisors
- Affiliates under common ownership, including Wins Parking LLC, Stone Ridge Leasing, LLC, and JLT Family Holdings, for operations, billing, financing, and marketing
- Lenders, assignees, and financing partners in connection with equipment financing, lease assignments, or a sale of the business
- Law enforcement, regulators, and courts when required by law, subpoena, or to protect rights, property, or safety
- Successors in a merger, acquisition, financing, or asset sale
- Others with your consent or at your direction
Aggregated or de-identified data that cannot reasonably identify you may be used and shared for any purpose.
4. COOKIES AND ANALYTICS
We use cookies, pixels, and similar technologies for site functionality, remembering your configurator progress, analytics (Google Analytics 4), attribution (UTM and call-tracking), and, where enabled, advertising measurement. You can control cookies through your browser; disabling them may limit Site features. We honor Global Privacy Control signals where required by law. We do not respond to "Do Not Track" browser signals beyond that.
5. TEXT MESSAGES (SMS) — PROGRAM TERMS
This section constitutes the terms of the JOLT Text Messaging Program operated by Jolt Construction Rentals LLC.
By providing your mobile number to JOLT — through a form on joltrents.com, the reservation configurator, our chat assistant, by phone, or by texting us — and by accepting our Terms of Service, Privacy Policy and Rental Agreement Terms, you agree to receive recurring text messages from JOLT, including automated messages, about your inquiry, reservation, deliveries, pickups, invoices, account, and related offers. Message frequency varies. Message and data rates may apply. Consent to marketing messages is not a condition of purchase.
To stop: reply STOP to any message; you will receive a one-time confirmation. Transactional messages related to an active rental (delivery windows, invoices, pickups) will continue as needed to service your account. For help: reply HELP, email reserve@joltrents.com, or call 970-279-1015. Supported carriers include all major U.S. carriers. Carriers are not liable for delayed or undelivered messages.
6. YOUR CHOICES AND RIGHTS
Marketing. Unsubscribe from emails via the link in any message; reply STOP to marketing texts; or email reserve@joltrents.com.
Access, correction, deletion. You may request access to, correction of, or deletion of your personal information by emailing reserve@joltrents.com with the subject "Privacy Request." We will verify your identity and respond within the time required by applicable law. We may retain information as needed for active rentals, billing, legal obligations, and dispute resolution.
Colorado residents. Under the Colorado Privacy Act, to the extent it applies to us, you have the right to confirm whether we process your personal data, to access it, to correct inaccuracies, to delete it, to obtain a portable copy, and to opt out of targeted advertising, the sale of personal data, and certain profiling. We do not sell personal data. Submit requests to reserve@joltrents.com. If we deny a request, you may appeal by replying to our decision; we will respond within the statutory period. You may also contact the Colorado Attorney General.
California residents. Under the CCPA/CPRA, to the extent applicable, you have rights to know, delete, correct, and opt out of sale or sharing, and to non-discrimination for exercising your rights. We do not sell or share personal information for cross-context behavioral advertising. Submit requests to reserve@joltrents.com.
Other states. Residents of Virginia, Connecticut, Utah, Texas, Oregon, Montana, and other states with comprehensive privacy laws may have similar rights; contact us to exercise them.
7. CAMERA AND TELEMATICS DATA — SPECIAL TERMS
Footage and data from WATCH cameras and equipment telematics are collected to protect our equipment and to provide the Upgrade services you selected. You (the customer) may access footage from cameras on your rental through the provider app during your rental. JOLT may access footage and location data to verify equipment location and condition, investigate loss, theft, or damage, respond to incidents, and comply with law. Footage is retained by the cloud-video provider for its standard retention period (typically 7–30 days for motion clips) and by JOLT only as needed for an incident, claim, or legal matter. You are responsible for complying with all laws regarding recording, notice, and signage at your site.
8. DATA RETENTION
We retain personal information for as long as needed to provide the Services, maintain business records, comply with legal, tax, and accounting obligations (generally seven years for transaction records), resolve disputes, and enforce agreements. Lead and inquiry data with no resulting rental is retained for up to three years unless you request deletion sooner.
9. SECURITY
We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information, including HTTPS, access controls, two-factor authentication on administrative accounts, encryption of data in transit, payment processing through a PCI-DSS Level 1 provider (Stripe), and monitoring. No system is perfectly secure; you use the Services at your own risk, and you should protect your account credentials.
10. CHILDREN
The Services are intended for business customers and are not directed to anyone under eighteen (18). We do not knowingly collect personal information from children under thirteen (13). If you believe we have, contact us and we will delete it.
11. THIRD-PARTY SITES
The Services may link to third-party sites and services (for example, Stripe's checkout, Google Maps, or a camera provider's app). Their privacy practices are governed by their own policies.
12. UNITED STATES OPERATIONS
The Services are operated from Colorado, United States, and are intended for United States customers. If you access them from elsewhere, you consent to the transfer and processing of your information in the United States.
13. CHANGES
We may update this Policy by posting a revised version with a new effective date. Material changes will be noticed on the Site or by email. Continued use after the effective date constitutes acceptance.
14. CONTACT
Jolt Construction Rentals LLC d/b/a Jolt Rents 60 Spring Creek Rd, Gypsum, CO 81637 reserve@joltrents.com · 970-279-1015